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I have access to run queries and reports in PaymentNet, but I am unable to. What could be the problem?

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I have access to run queries and reports in PaymentNet, but I am unable to. What could be the problem?

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• The most common problem encountered is that JAVA is not installed on the computer. JAVA is required to run queries and reports in PaymentNet. • Criteria might have been selected as “All” instead of “Any”. • Contact PCard Customer Service at 520-626-9091 regarding your access level.

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