I have a traveller with a disability or special need in my party, how can I make suitable arrangements?
Before booking for a passenger with any sort of disability or special need, we would strongly recommend that you contact us by email and we will call you to discuss the passenger’s actual requirements. Airlines have their own individual guidelines regarding the provision and carriage of wheelchairs and they will need to know the size and type if you are taking your own wheelchair and other relevant information for the safety and comfort of the passenger during the flight. Hotels vary in their suitability for disabled passengers and we would need to contact our hotel providers for their advice and instructions relating to such bookings. Sites such as Tripadvisor can be very useful when investigating hotel facilities and can often provide a reasonable guide to the services available. This is in addition to a hotel’s own website, the accuracy of which always remains the hotel’s own responsibility, and for which we cannot guarantee accuracy or take any responsibility. It is very important
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- I have a traveller with a disability or special need in my party, how can I make suitable arrangements?