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I have a technical problem accessing the IIP/EIP Online Class website. Where can I get help?

April 26, 2017class EIP help iip online problem Technical website

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I have a technical problem accessing the IIP/EIP Online Class website. Where can I get help?

1 Answer

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First, please verify that your problem is not due to an issue caused by your computer that needs to be solved by your companys technical support staff. Next, verify that Adobe Flash Player (version 8 or later) is installed on your computer. To download or update the player, visit www.adobe.com/support/flashplayer/downloads.html. If your problem is related to attending a Live Virtual Meeting, please re-visit the Adobe Connect Pro website at www.adobe.com/products/acrobatconnectpro/systemreqs/#role01 and verify that your computer setup meets the minimum requirements. If none of the above solves the issue and you are certain that it directly relates to the MPAB systems, please send an email to support@mpab.info describing your problem. Support is available during regular business hours, U.S. Central time. We will strive to help you resolve your issue as soon as possible.