I have a small Sky dish and digi-box and Im getting poor reception. What could be the problem?
Several things. Recently we’ve encountered many dishes that are of the incorrect size – some as small as 43cm. A ‘Zone1’ dish is designed for satellite reception in the South of the UK, but in the North a ‘Zone 2’ 60cm dish is bare minimum (we install 64cm dishes that provide a very strong signal). However, if your dish is rusty its reflective and parabolic properties will be impaired and it should be replaced as it will significantly degrade the signal coming from the satellite 22,000 miles away. Your dish may also have slipped out of alignment. If it’s only a few centimeters out, signal strength and quality will be seriously impaired. Other problems are a broken, corroded or a poorly connected coaxial cable or f-connector, a mis-alined or broken LNB (a lower db rated LNB might help) or your digi-box is malfunctioning. If you experience a poor picture with ‘pixilation’ we’d be pleased to troubleshoot the matter.
