I have a problem with a covered appliance or mechanical system. How do I file a Service Request?
Call us at 1-800-308-1420 or click on Service Request to submit a request on-line. Upon receiving a request for service, FNHW will contact a qualified subcontractor within 3 hours during normal business hours and 48 hours on weekends or holidays. The subcontractor will then call you to schedule a convenient appointment during normal business hours. Special considerations and/or efforts will be made for service requests that render the home uninhabitable.
Related Questions
- Where can I find out more about the Integrated Request Entry System (IRES) -- the system used for local service orders?
- Is replacement of the heating or cooling system covered under the NJR Home Services Service Contract?
- I have a problem with a covered appliance or mechanical system. How do I file a Service Request?
