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I have a prescription already on file at my local pharmacy, and would like to receive my prescription through home delivery. Can Express Scripts accept a transferred prescription over the phone?

April 26, 2017DELIVERY Express file Home local pharmacy prescription scripts

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I have a prescription already on file at my local pharmacy, and would like to receive my prescription through home delivery. Can Express Scripts accept a transferred prescription over the phone?

1 Answer

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10 Posted

No, Express Scripts’ home delivery pharmacies are required to maintain the original prescription on file for their records. A member wishing to have a prescription filled via home delivery will need to obtain a new written prescription from their doctor and follow the home delivery procedures.