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I have a pair of El Naturalista shoes that I think are defective. Can I return them?

April 26, 2017defective el naturalista pair Return shoes think

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I have a pair of El Naturalista shoes that I think are defective. Can I return them?

1 Answer

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We recommend that you go to the store where they were purchased to present your claim, they will contact us and we will work in order to solve your problem. We don’t accept any devolution from the customers. The return of El Naturalista shoes must be made by El Naturalista point of sale in view of the fact that we only accept returns with authorized return number.