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I have a “no pets” policy but was told that I have to make exceptions for service animals. What’s the difference between a pet and a service animal?

April 26, 2017animals difference exceptions pet policy service

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I have a “no pets” policy but was told that I have to make exceptions for service animals. What’s the difference between a pet and a service animal?

1 Answer

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A service animal is not a pet. The Americans with Disabilities Act requires you to modify your “no pets” policy and make an exception to your general rule for service animals. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability whether they have been licensed or certified by a state or local government or not.