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I have a Mac and I am not able to get video from the iBOT camera or I receive an error message when trying to access the iBOT. How do I correct this?

April 26, 2017able camera Error iBOT Mac message video

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I have a Mac and I am not able to get video from the iBOT camera or I receive an error message when trying to access the iBOT. How do I correct this?

1 Answer

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There may be conflict between the iBOT extension and a third party extension. The best way to determine this is to create a custom extension set which includes only the Mac OS base extensions plus the iBOT extension. If the problem stops after restarting your Macintosh with this limited extension set, you have an extension conflict and you will have to track down the offending extension. If the problem persists, delete preferences for any application used to access the iBOT.