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I have a driver whose certificate is dated six years ago today. Why is that driver listed as inactive?

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I have a driver whose certificate is dated six years ago today. Why is that driver listed as inactive?

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10

All certificates expire at 12:01 a.m. on the date six years after the date on the certificate. Drivers are not eligible to drive until the T9 has been completed, entered into the system, and approved.

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