I have a dispute with a transport company, and it has not been possible to settle it to my satisfaction. Does any organisation exist for handling such conflicts?
You can contact an independent, impartial arbitration body atwww.ombudsstelle.ch(German) if it has not been possible to settle a conflict with a transport company to your satisfaction through other means. Note that this organisation does not deal with disputes concerning timetables, which are decided on through the official timetable procedure.
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