I have a current subscription but when I try to activate my online access the system says I do not have any current paper subscriptions. Whats going on?
If you are a new subscriber, it may take up to three weeks for your details to be forwarded to Ingenta who are our online access providers. You will not be able to activate your online access until your details have been passed on. If you are still having problems after this time, please contact Ingenta, who will be pleased to help.
Related Questions
- One grade at my school wants to try the online assessment, but the other two grades want to stay with the paper assessments. How do I indicate that when I order online?
- I have a current subscription but when I try to activate my online access the system says I do not have any current paper subscriptions. Whats going on?
- Does the online system have the same data requirements as the existing paper system?
