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I have a contact lens allowance with my EyeMed/ECPA plan. Why cant I use this allowance toward the purchase of replacement contact lenses?

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I have a contact lens allowance with my EyeMed/ECPA plan. Why cant I use this allowance toward the purchase of replacement contact lenses?

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All EyeMed and ECPA programs are founded on a key principle only the best in quality of care for our members. You should always purchase your initial pair of contact lenses from your eye care provider so he/she can verify the proper fitting of the lens and provide any required follow-up care. If you have a contact lens allowance with your EyeMed or ECPA vision plan, this allowance may be applied toward the purchase of your initial contact lenses from your provider as well as fit and follow-up care fees. Your allowance is not applicable to the Replacement Contact Lens By Mail Service. If or when you need your initial lenses replaced, and your prescription is still valid, you will now have the option to purchase the lenses from your original eye care provider, or use the Replacement Contact Lens by Mail Service. However, these expenses are not reimbursable by your vision care plan.

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