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I have a commercial Internet account, or I access the Internet from a government or business organisation, the connection works – but I still can access a database! Whats wrong?

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Note: If you pay fees to an Internet Service Provider – it could be UQ or Big Pond or Ozemail or whoever, you have a commercial Internet account. If you access the Internet from your place of work with a government or business organisation, your employer is your Internet Service provider. • You must first identify yourself as student or staff at the University of Queensland to be eligible to use a database. When you try to access the database, you should see a screen that looks like this – . Your Name: Type in your name – first initial and family name should be enough Library ID Number: Tab to or click in this box and type in your Library identification number. Your PIN: Tab to or click in this box. If you have NOT already established a PIN, click on the link at the bottom under the Clear button, and follow the steps. Click on • Your Internet Service Provider could be using a “firewall” for security purposes. This is not uncommon in government and business organisations. [All accesses

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