Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I have a Brother MFC device and when I scan multiple pages, Paper Valet™ only shows the last page. Whats wrong?

April 26, 2017Brother device MFC page pages paper valet scan shows wrong

0

10 Posted

I have a Brother MFC device and when I scan multiple pages, Paper Valet™ only shows the last page. Whats wrong?

1 Answer

0

10 Posted

It turns out that the Brother TWAIN driver is not 100% TWAIN compliant. Switch to using WIA and your pages will scan correctly. You can switch to using WIA by going to Settings…/Scanner Settings and checking Use Windows Image Acquisition (WIA) in place of TWAIN.