I hae been granted an exemption from mandatory direct deposit and my check is sent to my home. What if it doesn arrive on the first?
If your check does not arrive in the mail, you must wait until the 12th of the month before contacting us. (Most checks arrive by the 12th, and if we have stopped payment on the original check it can no longer be cashed.) If you know that your check was thrown out by mistake, stolen or destroyed, you can contact us immediately. We will stop payment on the missing check and have a replacement check issued. Even though you have been granted an exemption from direct deposit, we strongly advise you to have your check directly deposited in your checking or savings account. This would avoid any delays due to mail service.
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