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I had to leave my computer for a few minutes while I was in the middle of taking one of the training modules and when I came back to the computer, I had been logged out of VandySafe. Why?

April 26, 2017came Computer leave logged middle Minutes modules taking TRAINING vandysafe

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I had to leave my computer for a few minutes while I was in the middle of taking one of the training modules and when I came back to the computer, I had been logged out of VandySafe. Why?

1 Answer

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Posted

You are automatically logged out of VandySafe after 45 minutes if the computer has not registered any keyboard or mouse interaction with the VandySafe program. Before you are logged off, a message box will pop up telling you that unless you click on the box within 20 seconds you will be logged out of VandySafe. If you are logged out of the program due to this 45-minute time limit, you will have to log in to VandySafe again before continuing. The VandySafe server will not recognize any interaction from your machine if you are clicking through a PowerPoint file or other training content that has opened in a new window.