I had started registering as a tutor and left the computer for a few minutes, right before I reached the Billing Screen. Now I can submit billing information. What happened and what should I do?
That happens when you leave our website for a while. In a website like ours – and like many other websites that are database-driven (such as banking websites) – sessions timeout and the dynamic webpage on our site ‘expires’ after a few minutes of inactivity. When that happens, you will need to sign in with your login information and click Enter billing info here to see your tutoring inquiries. When you click that link, you will retrieve the secure billing info screen. Fill that out and submit it to us. You will thus have completed your tutor registration successfully. If you’re still having problems finding the billing screen or sending it, you will have to send us an email or give us a call. In general, try to complete the tutor registration proceeding from the beginning to the end. This way you won’t receive any error pages. Make sure to have all your info first, incl. your credit or debit card info, and sit and start the registration.
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