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I had problems downloading the report I ordered; now when I go back to the report in My Drewry account, it says that I already downloaded it and it doesn allow me to download it again?

April 26, 2017account download downloaded downloading ordered problems report

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I had problems downloading the report I ordered; now when I go back to the report in My Drewry account, it says that I already downloaded it and it doesn allow me to download it again?

1 Answer

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Posted

Please contact enquiries@drewry.co.uk and explain this. We will reopen your order and assist you further to make sure you get a copy of this file.