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I had my Borrower ID activated, but still can access online resources. Whats wrong?

April 26, 2017Activated borrower Id online Resources wrong

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I had my Borrower ID activated, but still can access online resources. Whats wrong?

1 Answer

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• Make sure you typed the borrower ID correctly; no spaces. If your Borrower ID is your VID number, include the V plus 8 digits. If your Borrower ID is a 14-digit number, include all 14 digits. The PIN number should always be 4 digits. • Be sure you are accessing the resource through the Library Web Site. If you search for and try to access it through a web search engine such as Google, you will not see the correct log-in screen that allows you to identify yourself with Valencia. • Your ID could be expired, or this could be a temporary problem with the resource you are trying to access. Please contact the library at 407-582-1432.