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I had difficulty giving through DonorBridge on Dallas Giving Day. What are you doing to fix the problems I encountered?

April 26, 2017Dallas difficulty doing donorbridge encountered Fix giving problems

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I had difficulty giving through DonorBridge on Dallas Giving Day. What are you doing to fix the problems I encountered?

1 Answer

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When the site launched to the public on May 19 and 20, thousands of people logged on almost simultaneously, causing significant delays in loading and credit card processing times. In the months since, we’ve been working on several improvements to make sure the problems encountered won’t happen again.