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I had a WebCAAF account and/or a User ID and password before 10/21/2003. Do I need to apply for an eAuthentication account?

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A. No. Your previous account is the best one for you to use. It is an account with Level 2 access. If you know the User ID, but don’t remember the password or it doesn’t work, send an email requesting a password reset together with your first and last names, your User ID and the last four digits of your Social Security number to the ITS Service Desk at eAuthHelpDesk@ftc.usda.gov or call 800-457-3642.

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