I got to the sales confirmation screen, hit the button, and my screen went blank… nothing happened. Did my sale go through?
As a general rule: If the “Ticket Purchase Confirm” page (the page with the bar codes) does not come up on the screen, the sale did not go through. Another way to check to see if a transaction went through is to check the email address you entered to see if you got ticket purchase confirmation e-mail. If neither of these events happened, then your sale did not go through. We suggest trying your purchase again.
Related Questions
- When I hit the "Retrieve this file" button while downloading my file from the FTD DropBox, the screen says "Too Many Unsuccessful Attempts." What do I do?
- After clicking the Send button, Im presented with a log in screen. What happened and was my email sent?
- I hit a button and nothing happened for a long time. What’s going on?
