I get to the CU@Home log-on page and enter my information, and then get an error message. Why?
A. Make sure you are using at least Netscape 6.1 (if you are using Netscape 4.7, you will get an error message). Next, clear your Temporary Internet Files (go to the “Start” menu in the lower left corner of your sreen, click “Settings”, “Control Panel” and “Internet Options”. In the middle of the window you will see “Temporary Internet Files”, click “Delete Files” and select to delete offline content as well. Click OK and close the window.) If you have unsuccessfuly tried to access your account multiple times, you could be “locked out” for security purposes. Contact Electronic Services (esd@kfcu.org) at 228-385-5500 if you feel you are locked out, or you have tried the above and still have problems.
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- I get to the CU@Home log-on page and enter my information, and then get an error message. Why?
