I get the “Unable to Complete Account Sign-up Process” message when I try to sign up for a new account. What is wrong?
The above message appears if the INSTADEBIT IDentifyTM system detects inconsistencies in the ID or account verification process. Please contact the Customer Service Group to resolve this issue. They may ask you to fax additional documentation to verify your identity. We recognize that this process is more time consuming. However, please keep in mind that our anti-fraud system is designed to protect YOU from fraud and misuse of your personal information.
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