I get the message: “Error, Windows Media Player cannot play the file if the file is on another computer, verify that you are connected to the Network”. What could the problem be?
Typically, this is an indication that you have some type of anti-Spyware software (Spy-sweeper, Ad-Aware, Spybot, etc.) running. This type of software is usually set to load when you start up your computer. This may be blocking the audio or video stream. You will need to temporarily disable this software. Place you mouse pointer on the icons on your system tray to the left of the clock in the lower right corner As you move your pointer from right to left over each icon you should see an overlay description of each icon in a white text box Once the Spyware software icon has been identified Right click on the Sypware icon and select ‘disable’ or uncheck any enabled check boxes. (software will reload on your computers next start-up) Close TrojanTV All-Access and open a new IE browser window Try to access the event feed again Note: CSTV.com does not support particular Sypware software (Spy-sweeper, Ad-Aware, Spybot, etc.) Please see Disclaimer above regarding changing your computer’s confi
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