I get an unserialized error message when I log on and use WebMail, what is happening and how do I stop this?
A. Unserialized messages occur when WebMail gets confused between sessions, cached data and pages. To solve this problem you will not only need to delete cookies but also purge stored webpages by deleting your browser’s temporary files. When trying to open large attacements, the page will time-out if the action takes to long, this will also cause an ‘unserialized’ error to occur. To stop this problem from happening please save the attachment and open it from your computer. Unserialized errors will also occur when a WebMail page takes to long to load. This will occur when the server load is too high (too many people trying to logon and use Webmail at the same time). In the event of this occurring please do not attempt to logon and use Webmail, as it will most likely to have something drastically wrong with it and the Systems Group will be attempting to fix the problem.
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