I get an error when trying to access a shared folder. Whats happening?
Most often, sharing access problems are related to firewall settings. Refer to the Knowledgebase article about firewall settings. I have shared a folder, but it is not appearing in the Network Magic Shared Folders page on other computers in my network. There are a few of different reasons why this might happen: • The most common cause of the problem is Network Magic cannot communicate with the Network Magic software installed on the other computer. This can be caused by security software such as a firewall blocking the communication. Click here for our firewall configuration guide. • The computer the shared folder is located on might be powered off or not connected to the network. Make sure the computer is turned on and connected to the network. • The shared folder is shared using Microsoft Windows, not Network Magic. Existing Windows shared folders need to be converted to Network Magic shared folders.
