I get a “Pop lock busy” error when I try to receive my mail. Whats wrong?
This message is generated when the server thinks more than one user is trying to access your mail account at one time. Sometimes, this is caused by faulty mail software or an attempt to reconnect before the server realizes that a connection was dropped. A Pop Lock prevents any access to the mailbox for a period of 15 minutes. Any attempt to reconnect during that period simply extends the clock on the Pop Lock. Since these errors are cleared by the system, wait at least 15 minutes and try again. If your mail software automatically checks your mail at intervals less than 15 minutes, close your mail program to avoid extending the Pop Lock unnecessarily.
