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I get a JavaScript error message when trying to login to an application protected by eAuthentication using a Black Berry wireless device. What can be done?

April 26, 2017application Berry Black eAuthentication Error Javascript LOGIN message protected

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I get a JavaScript error message when trying to login to an application protected by eAuthentication using a Black Berry wireless device. What can be done?

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A. The eAuthentication system does not formally support wireless devices. A JavaScript error may be displayed when you scroll to and click the “Login” button on the eAuthentication page. You can use the following work around. Browse to the eAuthentication login page and type in your user ID and password in the fields provided. After you have typed in your password, do not scroll down to the Login button. If you have typed in your password, do not scroll down to the Login button. If you have moved to the Login button, scroll backward to place the browser cursor focus to the password field. With the cursor still on the Password field, use the keypad of the device and press the Enter key.