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I forgot to take my Railcard with me on the train. Can I get a refund?

April 26, 2017Forgot railcard refund train

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I forgot to take my Railcard with me on the train. Can I get a refund?

1 Answer

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You cannot apply for a refund if you forget your Railcard and are charged for a new ticket. The Railcard terms and conditions state that you must carry it with you at all times if travelling with a Railcard-discounted ticket. If you do not have the Railcard with you at the time your ticket is inspected, you will be liable to pay for a new ticket for that journey at the full, undiscounted rate. Even if you can provide a copy of the Railcard at a later date, you will not be entitled to a refund for the new tickets.