I forgot to provide my OnePass number at the time of travel. How can I get those miles credited to my account?
The OnePass program accepts requests for missing mileage credit within six months of the date of travel. You must supply your boarding passes and ticket receipt. Both documents are required for processing. Deposit these documents in the OnePass mailbox located in any Copa Airlines office or partner office. If you join the program after your flight, you may redeem miles flown up to a month prior to your trip or up to six months after for a charge of US $25.
