I forgot the dvd or case when returning the envelope?
“forgot the dvd or case when returning the envelope” You should return the dvd to us as soon as you can. You will need to ensure the dvd does not get damaged when it is returned. dial4dvd.com may charge you for any damage caused to dvds returned without protective packaging. Place the dvd into a padded envelope, preferably with some thick cardboard to prevent it bending, and post it to the address below. Please include a note with your name and the email address used for your dial4dvd.com account, to make sure we can match the returned dvd to your account. dial4dvd.com 2,Crestwood Way, Hounslow Middlesex TW4 5EQ If you are returning dvds to us after requesting a cancellation, please note that these must be returned to us before your next billing date. Please obtain a certificate of posting to show us, if needed, that you posted the dvds back to us in good time.