I forgot my NYUHome and e-mail password and password hint. How can I reset them?
If you forget your password, visit the ITS Start page (start.nyu.edu), enter your NetID, and click the Start button. On the next screen, click the Continue button, which will walk you through the steps of validating your identity and answering your password reminder. If you are unable to remember the answer to the password hint presented to you, you will need to contact the IT Service Desk at +1 212-998-3400, through the Tisch Asia Technology Support Request form, or via e-mail to AskITS@nyu.edu. You will be walked through a brief series of security questions to verify your identity, and then your forgotten password will be cleared so that you can set a new one at start.nyu.edu.
