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I entered my registration name and number but still can access the enhanced features. Whats wrong?

April 26, 2017Enhanced features registration wrong

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I entered my registration name and number but still can access the enhanced features. Whats wrong?

1 Answer

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Does your name appear at the bottom of the main screen in PSCAN? If not, then your registration information was not entered correctly. First, note that the name is case-sensitive. That is, “John Doe” is not the same as “JOHN DOE” or “john doe”. You must enter your name exactly as shown on your registration notice. Also, do not include any extra characters or punctuation. Double-check your entries and if you are still having trouble, contact our Technical Support department at gfcsoft@aol.com.