I encountered an error message “Setup cannot run from this Web page,” or on Step 3 of the download instructions on LifeScanHellas.com , the install button doesn appear. What should I do?
This message is usually related to security settings within the Web browser. The latest version of Microsoft Internet Explorer® is recommended (updates can be downloaded from Microsoft’s Web site). If you use a browser provided by your Internet Service Provider (AOL, for example), we recommend that you connect to the Internet as you normally do, then minimize all windows. Open Internet Explorer and use it to download OneTouch Software. From the browser window select “Internet Options” from the “Tools” menu. Choose the “Security” tab, then “Custom Level.” 1. Write down your current settings 2. Then, change the settings to: • Download signed ActiveX® controls – Enable • Run ActiveX controls and plug-ins – Enable • Script ActiveX control marked as safe for scripting – Enable • Active scripting – Enable 3. When installation is complete, we recommend changing your settings back to your original settings. 4. Choose “OK.” A message will appear asking if you are sure that you want to change th
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