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I elected the eBill service but I am still receiving paper statements – why?

April 26, 2017ebill elected paper service statements

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I elected the eBill service but I am still receiving paper statements – why?

1 Answer

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It takes one or two billing cycles for your change to take effect. Also, if we are unable to notify you that your Billing Statement is available online because of a problem with your email address, we will mail a copy of your Billing Statement to your postal address.