I dont understand. Who can I ask for clarification?
Don’t be afraid to ask questions if you don’t understand how a policy works or if you want to clarify how the insurer will apply special policy terms such as “unattended” and “reasonable”. If the person selling the policy can’t give you an adequate explanation, then contact the insurer direct for more information. It’s often a good idea to make a note of any special advice or explanations that the agent or insurer has given you in case there is a disagreement about what was said.