I don’t see my Known Phrase on the second page when logging in. What’s wrong?
The Known Phrase only appears on a registered computer. It is recommended that you always login from a trusted registered computer. Caution should be taken if you do not see this phrase. If you wish to register additional computers, you will be given a chance to do so after you have entered your Security Code using the virtual onscreen keyboard and mouse or entering a requested temporary key. Note: The Known Phrase may not appear on a previously registered computer if you periodically delete cookies from your PC.