I don live in North Staffordshire or Stoke on Trent, but need to talk to someone locally about a prescription claim. What should I do?
A – Contact the Counter Fraud or Finance Department of your local Primary Care Trust (PCT), and they should be able to put you in touch with the correct person. If you don’t know your local PCT, go to http://www.nhs.uk/ServiceDirectories/Pages/ServiceSearchAdditional.aspx?SearchType=PCT&ServiceType=Trust and type in your postcode.
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