I do not see the TrendProtect button in the toolbar area of my Web browser. What should I do?
Internet Explorer: • Make sure that you have enabled third-party extensions in Internet Explorer by selecting Tools->Internet Options->Advanced. Under Browsing, select Enable third-party browser extensions. • Make sure that you have not disabled the TrendProtect add-ons, TrendProtect and BhoMisc Class, by selecting Tools->Internet Options->Programs->Manage Add-ons. • For Internet Explorer 7.0, you must enable the TrendProtect toolbar manually by selecting Tools->Toolbars->TrendProtect. Firefox: • Select Tools->Extension or Tools->Add-ons to see if you have successfully installed and enabled TrendProtect. • TrendProtect requires a special system file not included in Windows 2000. Computers with Windows 2000 typically acquire the file when installing Internet Explorer 6. You can obtain the file in either of two ways: • Upgrade Internet Explorer to version 6. • Download and install MSXML 3.0 Service Pack 1 from Microsoft, and then reinstall TrendProtect.
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