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I do not get any notification messages or status updates for my submitted tasks. What is wrong?

April 26, 2017Messages NOTIFICATION Status submitted tasks updates wrong

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I do not get any notification messages or status updates for my submitted tasks. What is wrong?

1 Answer

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There could be two reasons for this. Firstly, a firewall protecting your domain might be blocking all incoming requests, thereby rejecting ALL notification and status update messages from the server. Please check with your system administrator to verify this is not the case. Secondly, the IP configurations might not be set correctly in the cog.properties file. The IP setting in the ~/.globus/cog.properties file MUST reflect the IP address of your client machine. If you are using a VPN client, then the IP address must reflect the IP of the vpn client. Additionally, for GT3* providers you need to explicitly set the IP of the vpn client interface: ifconfig cipsec0(or your vpn client interface) To verify that the problems you are getting are due to the lack of notification updates you can always test your programs with the local provider. The local provider does not involve any external domains.