I do not agree with the outstanding balance of my defaulted student loan. What are my options?
If you have already made payments which have not been properly credited toward your loan, you must provide proof of payment to ACT. Acceptable documentation for proof of payment is outlined below. Back to Top • Type of Payment • Documents Required • Personal check • Fax or mail a copy of the front and back of the check. • Credit card • Fax or mail a copy of your credit card billing statement that shows the payment. • Money order • Western Union payment • Fax or mail a copy of the front and back of the payment document. You can obtain this from your bank or the agency which issued the check or money order. A copy of your receipt is not an acceptable form of proof. • Federal Treasury Offset Payment • Fax or mail a copy of the Federal Treasury’s Financial Management Service (FMS) offset notification indicating your return has been offset. If you do not have this notice, you can request a copy by calling FMS at (888) 304-3107. • Social Security Offset Payment • Fax or mail a copy of the of