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I discover the following error message in the event log file “Journal internal error: Failed inserting record in database”. How can I fix this problem?

April 26, 2017discover Error event failed file Internal log message

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I discover the following error message in the event log file “Journal internal error: Failed inserting record in database”. How can I fix this problem?

1 Answer

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Your Journal database file is damaged and you should delete this file: • 1. Stop AFax Server service (from AFax Manager->Server->Default Server->Stop or from Command prompt enter ->net stop afax) • 2. Delete files c:\afax\server\config\journal.dbs and journlmg.dbs • 3.