I did not receive the Global Support Pack with the SIM Card and support materials in it when I purchased my GlobalEmail capable device. What should I do?
Please call Customer Service at (800) 922-0204 or dial 611 from your Verizon Wireless device. They will put you in contact with our Global Support Team who can assist you with getting your device properly set-up prior to your trip abroad. NOTE: The BlackBerry Storm 9530 Smartphone and the Samsung Saga came with a Pre-Installed SIM Card as well as a Global Support Literature Kit. No Global Pack is required.
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