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I did a hotsync but no data was downloaded from the Palm, why?

April 26, 2017Data downloaded HotSync palm

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I did a hotsync but no data was downloaded from the Palm, why?

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If, during a HotSync, the “HotSync Progress” window pops-up but a “PowerTrac SP” or “PowerTrac DT synchronization” window does not show up, you would need to register the Palm Conduit which adds the PowerTrac software to the hotsync manager. This is normally done during the PowerTrac software installed on the computer. Go to: Start—>Programs—>PowerTrac—>Register Conduit SP (for a Powertrac SP) or Start—>Programs—>PowerTrac—>Register Conduit DT (for a Powertrac DT) Registering the conduit will take only a few seconds and a “completion successful” notification should appear upon successful registration. Note: The Palm Conduit automatically adds the PowerTrac software to the Palm Hotsync manager, which will allows for downloading data during the HotSync operation.