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I depend on an oxygen machine (or other medical equipment) that requires electricity to operate. How can I be sure that I will have my power restored immediately following an outage?

April 26, 2017depend electricity equipment Machine medical operate oxygen power requires sure

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I depend on an oxygen machine (or other medical equipment) that requires electricity to operate. How can I be sure that I will have my power restored immediately following an outage?

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Customers who rely on life-support or life-monitoring equipment in their home should notify Duquesne Light in advance by calling 412-393-7100 so that we can let you know when we are planning routine service work in your area that will interrupt power. However, when the power is out because of adverse weather conditions, car accidents or other circumstances, Duquesne Light cannot guarantee that customers on life-sustaining medical equipment will have their power restored immediately. We recommend that these individuals have emergency contingency plans in place, including a battery backup power supply and transportation to a hospital, if needed.