I deleted and permanently removed some e-mail messages (through empty my trash or compact in Webmail, or purge in IMAP client). Can I retrieve them or have them restored?
• Currently, in our new e-mail system we cannot retrieve or restore from system backups entire individual user mailboxes. If you deleted just a few messages, you may wish to contact the sender or recipient to see if they still have a copy to resend to you. If you realize you deleted an important message almost immediately and contacting the sender and/or recipient is not an option, please contact the Computing HelpDesk at (540) 568-3555 or helpdesk@jmu.edu before you continue to delete other information. The e-mail system will hold up to 5MB of the most recently deleted messages in a deletedmessages folder that may allow message retrieval. If you continue to delete messages, though, there is a good chance that the message in question cannot be retrieved.
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