I deleted a log file from Folders and Files view in Storages, but the number of hits in the storage is still the same. Why?
You need to ‘Reload all hits’ after deleting files or folders as there is no relationship between the hits imported and the folder / file structure in Storages. This means that the hits associated with a log file in your storage will still be represented in Reports, even though that log file has been deleted. The functionality to delete log files and folders is for advanced users that have deleted periods such as Dates, Weeks, or Months from their storage, and know which log files these hits originated from. Deleting periods such as Dates, Weeks, and Months will delete the hits from your storages, but they will be reloaded next time you ‘Reload all hits’, unless the log files that the hits originated from are also deleted from the storage. Reloading the Hits in one particular file or folder by right-clicking the file/folder and selecting Reload should be avoided, as this will duplicate the info in your storages. The safest way to reload data is by ‘Reloading all hits’.
