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I converted my test drive account, but some of my devices are notsetup properly, or don function as Id like them to. What now?

April 26, 2017account converted Devices drive function properly Test

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I converted my test drive account, but some of my devices are notsetup properly, or don function as Id like them to. What now?

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During the test drive, users are sometimes directed to choose a similar remote, if an exact model number match is not found. In contrast, new users that have not run the test drive typically have the opportunity to use the controller’s intelligent learning system to make an informed choice of similar devices. After converting your test drive account, we recommend that you choose “More Options” from the “What do you want to do next?” page. This will bring you to your home page. Remove the device that is not functioning properly, and then “Add” the device again from the left panel (Devices). This will allow you to configure your device using the standard Device Wizard, and enable you to make use of the controller’s intelligent learning system.